Windows in Financial Services

It has long been ingrained in most of us, that when we hear of the tragedy of a plane crash, one of the automatic next steps will be to expect news about the search for the “black box” that records flight data.
What many of us may not realize is that this “black box” technology is [...]

In a recent issue of Windows in Financial Services, we noted that the airline industry has done a great job shifting customers to self-service kiosks, by making the kiosks simple to use and bringing staff out from behind the counter to instruct customers who haven’t used them before.
Two points to the airlines for excellent introduction [...]

An acquisition and a string of upgrades and enhancements to existing products indicate that compliance is anything but last year’s news.
SunGard, kicking off the new year with (surprise) an acquisition, is folding Massachusetts-based compliance and surveillance solutions vendor Protegent into its SunGard Online Investment Systems business. Protegent’s BrokerAudit analyzes the quality of supervision and practice [...]

Earlier this year, Corillian Corp announced that International Bancshares Corporation (IBC) had selected Corillian for its next-generation consumer and corporate cash management online services platform. The deal was Corillian’s first installation of Corillian Corporate Banking, as the company moves forward with an expansion from its consumer banking roots into the corporate banking and small business [...]

Research firm IDC predicted that global spending on business intelligence (BI) would hit $12.5 billion last year. Gartner foresees a five-year compound annual growth of 7.3 percent through 2009. And a survey Gartner conducted of more than 1300 CIOs from around the world found that in 2005 delivering more effective business intelligence would be one [...]