Windows in Financial Services

Archive for September, 2005

Improving the Experience That Customers Often Aim to Minimize

By Nadine Kjellberg • Sep 1st, 2005 • Category: eNews

At BAI’s Retail Delivery Conference last year, Microsoft launched its new campaign, experience Banking.
For many of us, the best experience we have in banking is when we get in and out of a branch without anyone saying more than 10 words to us.
But at TowerGroup’s annual conference this spring, I listened as Alan Bauer, direct [...]


ING Says Time Spent Investigating Fraud is Better Allocated With Use of ERASE

By Nadine Kjellberg • Sep 1st, 2005 • Category: eNews

Dutch financial conglomerate ING has implemented an automated solution for anti-money laundering and fraud detection that is monitoring approximately 10 million customers in three of its retail banks in the Netherlands.
The solution, ERASE Compliance Manager from NetEconomy, was implemented in PostBank, RegioBank and ING Bank in the Netherlands, said Tom Wever, IT manager of ING [...]


Massachusetts FAIR Plan Expects Paperless Claims and Underwriting to Save Seven Figures in Five Years

By Nadine Kjellberg • Sep 1st, 2005 • Category: eNews

The Massachusetts Property Insurance Underwriting Association (MPIUA), also known as the Massachusetts FAIR Plan (Fair Access to Insurance Requirements) is using the ImageRight document management system to take its underwriting and claims operations paperless, and expects to see a large financial payback over the next five years.
The system, which includes imaging, document management and workflow [...]


Windows in Financial Services Announces its First Awards for Innovation

By Nadine Kjellberg • Sep 1st, 2005 • Category: eNews

In the Fall issue of the magazine, due out shortly, Windows in Financial Services announces its first experience Financial Services Innovator Awards. The five vendors and four financial firms who will receive the awards represent various areas of the financial industry – from banking to securities to insurance – and have all demonstrated innovative approaches [...]


Securities: Bear Stearns and Charles River’s Integration Gives FX on FIX a Boost

By Nadine Kjellberg • Sep 1st, 2005 • Category: eNews

Bear Stearns Forex, the foreign exchange trading subsidiary of Bear Stearns, and Charles River Development announced a new partnership through which Bear Stearns became the first FX counterparty to offer investment managers live executable FX markets directly through an order management system via the Financial Information eXchange (FIX) protocol.
“Most of the FX participants elect to [...]



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