Enterprise content management expert available to discuss
insurance data management issues for 2008
WHAT: The increasing mobility of the workforce places new demands on insurance technology decision makers. With the popularity of mobile communication devices, connectivity between field workers (remote claims adjusters, sales offices), policyholders and operation centers has become paramount. Insurers will require the capability to complete forms and synchronize data and content regardless of geographic location.
Insurers are also looking for one-stop access to data about a policy or claim, which will require standard data integration models to optimize information flows.To address better data integration, some ECM vendors are developing joint partnerships with leading policy and claims administration providers. This integration through strategic partnerships is making data exchange simpler and easier for insurers.
WHO: Ed McQuiston is the director of insurance and healthcare solutions for Hyland Software, developer of OnBase enterprise content management (ECM) software suite, chosen by more than 200 insurers worldwide. McQuiston can provide expert commentary on 2008 insurance trends including:
· The increasing mobility of workforces placing new demands on insurance technology.
· The emergence of data integration models to optimize information flows.
· The efficiency of self-service delivery models within the broker/dealer network, making it easier and faster for brokers to conduct business and get paid; thus developing more loyalty to insurers who make it easy to book business.
McQuiston is responsible for Hyland’s continued growth as an industry leader in the insurance marketplace. He has more than 12 years of experience assisting insurance and healthcare organizations in the areas of document management and workflow, business process management, strategic planning, executive decision support, project management and information system design. McQuiston has been engaged to present as an ECM expert at numerous trade associations as well as state agencies.
WHEN: McQuiston is available immediately for commentary.
CONTACT: Carol Kennemore
For Hyland Software
(678) 781-7205
About Hyland Software Insurance Solutions
Hyland Software Inc. is the developer of OnBase, a rapidly deployable suite of enterprise content management (ECM) software applications. OnBase is a modular suite of ECM applications that includes document imaging, workflow, electronic document management, COLD/ERM and records management. OnBase allows insurance carriers, managed general agents, and third party administrators to streamline processes and improve service levels across the enterprise, including strategic areas such as new business, underwriting, claims, regulatory compliance support and customer service. For more information about OnBase, please contact an Authorized OnBase Solution Provider or visit www.onbase.com.