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Windows in Financial Services is the industry’s central source for information covering the most important developments in financial services IT.  Issue by issue, we describe the latest trends, products and applications of technology solutions delivered by Microsoft and its expanding alliance of partners.

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Articles from April 2006

Vendor Night Out: Take a Regulator to Dinner

Vendors don’t like to talk about it publicly, but they do love a technology initiative that is mandatory and has a fixed deadline. Y2K was a good example, and they could talk about it freely since the imposing target date was the result of old applications with their two-digit year designations and the relentless march of the calendar. It was just a real force of nature.
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Inside the Interoperability Lab: a collaborative effort is bringing vendors together to test standards and forge an integrated insurance framework

The insurance industry has a problem: Insurance carriers are big, but innovative insurance software developers tend to be small. Carriers want broad solutions and Independent Software Vendors (ISVs) often have expertise in just one area, such as claims processing or policy administration. As a result, carriers are often faced with a collection of varied solutions from different providers, and a massive integration challenge.
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Wealth Management: In Need of an Integration Lab

A step outside of the world of insurance, wealth management and customer relationship management provides a textbook example of how multiple applications from different sectors of financial services need to work together to meet customer needs. A client looking for financial guidance should not have to run from bank to brokerage to insurance agency collecting information to create his own profile. Technology should be able to pull that information together from disparate sources, develop a comprehensive view of the client, and store the information so a financial advisor can access it through a CRM application.
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The International Insurance Picture

Leading insurance carriers around the world want to aalign their business and IT in ways that can transform their companies, said Dennis Maroney, Microsoft’s worldwide insurance industry manager. Companies are looking both for new core systems and for ways to reduce costs and improve agility by moving some applications from mainframes to Intel-based servers running Microsoft Windows Server.
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Setting Companies In Motion: A new Microsoft Consulting Services methodology assesses firms’ costs, capabilities and opportunities for growth

Bloomberg terminals in the food services budget? That’s just one error that led a major US investment bank to think it was only spending about $20 million on market data when the real number turned out to be closer to $40 million.
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Starting Motion

Microsoft created much of the methodology in Motion for its own use in software development, said Ron Savoia, US solutions director – financial services group at Microsoft.
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Penn National’s Faster Document Production and Imaging Cuts Manual Intervention

Penn National Insurance has slashed the time it takes underwriters to produce both batch and real-time documents for agents and policyholders by linking its Allenbrook Phoenix policy administration system to Exstream Software’s Dialogue enterprise personalization software for printing and archiving.
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Specialty Insurer Looks to Open Architecture to Trim Costs for Partner-Agents

When four insurance veterans launched a new company a year ago, they were determined to learn from all the mistakes and poor practices they had seen in the industry during their careers.
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Electronic Interfaces Boost Speed and Responsiveness

RLI has extended electronic interfaces to cut the time it takes to produce a policy for an end customer. Its aggressive use of technology to make life simpler for agents has brought it increased business while reducing the carrier’s internal costs.
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Monitoring Rates to Improve Profitability

“Why pay more than necessary?” asks Mike Schoeffler, founder of Profitdesk Software. The Piscataway, NJ-based company uses sophisticated models in Microsoft-based SmartRate deposit pricing software to find banks' most profitable rates. Schoeffler believes a typical bank will see 10 basis points of improvement – a $100 billion bank could add $100 million to earnings.
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Three New Microsoft Partner Program Appointments

David Littlewood, managing director of the global financial services group at Microsoft, has announced three new appointments to the worldwide team. The three have been named business development managers with responsibility for the partnerships with 11 independent software vendors who will be managed on a global basis.
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National Life Helps Boomers Chart the Road to Retirement

Baby boomers are reaching retirement age. This year Bill Clinton, George Bush, Cher and Donald Trump will turn 60.
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Algorithmic Trading, Regulations Push Order Management Systems to New Heights

It’s been a busy year for the companies that develop trade order management systems. Between algorithmic trading, regulatory initiatives and compliance issues, mutual funds and hedge funds have found that automating their trade flow has become a business requirement. Thanks in part to sales to the hedge fund industry, the trade order management business is growing in the US, and it’s growing in Europe and Asia as well.
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To Comply With Regulations, Horizon Healthcare Adopts Document Management

When New Jersey regulators told Horizon Healthcare that it was time to incorporate the pages of mandates stuck at the back of its insurance packets into the contracts themselves, the carrier faced two choices.
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Mainframe Migration: Today, It’s All About Choice

The world’s banking and financial systems are built on mainframe technology – more than 75% of all banking transactions pass through a mainframe at some point – and the mainframe occupies this prized position for a number of very good reasons.
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Microsoft, the Mainframe Migration Alliance and the State of Mainframe Migration in Financial Services

Spyros Sakellariadis, director, mainframe migration at Microsoft and director of the Mainframe Migration Alliance, coordinates activities with groups involved with mainframe migration around Microsoft. We recently caught up with him for a “state of mainframe migration.”
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Atlas Venture Takes Hybrid Approach to Faster Reporting

“They all do the same things differently.” So says Greg Woolf, CEO of Vantage Reporting, explaining the challenge he faced in developing software for private investment firms. He turned to a combination of software modules and customization, all based on Microsoft .NET.
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Schwab Directs Profitability Analysis Toward the Small Picture

By 2003, Charles Schwab’s 11-year old home-grown profitability program was bogging down. The company’s mix of business had grown more complex, volumes had risen sharply, and the software could not keep pace with either the rising complexity or the increasingly sophisticated requirements of internal users. Poor integration meant the profitability team was spending too much on data processing at the expense of analysis, and by the time reports were produced they were nearly six weeks old.
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Allstate of Canada Files Property Claims From the Road…Or The House: Pen-based computing system lets claims managers work from PDAs and tablet PCs

Allstate of Canada’s claims managers have become efficiency phenomena. They can walk into a property with a tablet PC, measure rooms with a laser rangefinder, draw out floor plans by dragging lines on the tablet, incorporate digital photos in the electronic file, link to vendors over wireless connections, check estimates against regional pricing schedules, collect a homeowner’s signature, start the repair process and file the claim without ever returning to the office.
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RLI Embraces .NET to Transform into a Real-Time Enterprise

Founded 40 years ago to provide insurance for contact lenses, a concept that seems quaint in an era of disposable lenses, RLI (shortened from its original Replacement Lens Insurance) hasn’t stood still. Whether by necessity or market wisdom, the Peoria, IL-based carrier has adeptly restructured its business over the years to provide insurance to niche areas that have been underserved by larger players.
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CRATOS Specializes in Mainframe Consulting Solutions from Conversions and Migrations to Application Software Upgrades

spring2006_cratos2-150.jpgWhile Toronto can occasionally be frustratingly cold, it continues to be a hotbed for technology firms serving the financial services industry, and CRATOS Technology Solutions Inc., the international financial solutions-oriented company that specializes in mainframe consulting, especially conversions, migrations, and application software upgrades, is no exception.
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Trinity Millennium Group Delivers 10 Years of Experience in Portfolio Migration to your Enterprise

According to Gartner Group, Trinity Millennium Group, Inc. (TMGi) is one of the nation’s leading legacy application specialty firms. When Gartner published their magic quadrants featuring firms at the forefront of legacy understanding and modernization technology, TMGi was included in both quadrants.
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Predicting How Changes in the Economy Will Impact Credit Card Debts

When a major international bank bought a large North American finance company, there were concerns the finance company would take its new parent into risky lending where it had little experience. Investor fears were calmed by the finance company's use of software from Santa Fe-based Strategic Analytics, which predicted bad debt provisions accurately and explained recent performance.
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Huntington ‘Predicts’ Staffing Requirements, to Fine Tune Service Levels

Like many banks, Huntington occasionally received complaints from customers about long lines. Branch managers typically wanted to respond by adding staff.
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New System Lets Capitol Indemnity Give More Power to Agents

Capitol Indemnity Corp. in Middleton, WI, had been using the AQS commercial policy administration system since the days when it ran on green screens in MS-DOS. So when the software vendor came out with AQS/advantage running on Windows, making the move to the new system was a natural.
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Giving Insurers Tools, Not Toys

David S. Platt teaches about .NET, Web services, ACORD XML and other Microsoft related topics through his education and consulting practice, Rolling Thunder Computing. He also teaches a course on programming .NET at Harvard University. He is one of Microsoft’s “Software Legends” and has written eight programming books, with three more on the way. His next book, “Why Software Sucks” from Addison-Wesley, is due out in the summer of 2006.
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Assessed at Level 5 of CMMI, NIIT Technologies Specializes in Mainframe Migration for Financial Services Firms

spring2006_NIIT2-150.gifNIIT Technologies has grown into a global IT and business process management services provider, with a footprint that spans 14 countries across the world. According to William Parkinson, vice president, insurance practice based in Atlanta, NIIT ranks among an elite group of global firms that have been assessed at Level 5 of CMMI.
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Attention Financial Developers: New Release Makes Excel Enterprise-Ready and Available as a Service

Excel is the most widely used tool in financial services, but it has its limitations. Designed for the desktop, it often gets turned into a trading engine. As one industry expert noted, almost every trading strategy is launched in Excel. At some point it should move to a trading application, but it isn’t clear how often that happens and how often traders just keep using it directly. As a desktop application, Excel lacks audit trails and data security.
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EDS SOLCORP’s INGENIUM Policy Administration System Migrated to Microsoft .NET Framework with Micro Focus Lift and Shift™

In April 2004 Micro Focus and Microsoft announced the creation of a new alliance, the Mainframe Migration Alliance, to enable the migration of critical proprietary mainframe systems onto the Microsoft Windows operating system using Microsoft .NET technology. Laying the technology foundation to move application workloads from the mainframe to more modern Intel architecture and the Windows Server platform, the alliance’s mission has been to help customers reduce the high cost of maintaining and modernizing their aging mainframe applications.
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HP Solves the Challenges of Legacy Environments with an Adaptive Enterprise Solution Down Under

HP has carved out a niche for itself in application modernization, and specifically now in legacy mainframe application modernization. When undertaking such work, it’s essential to focus on the entire environment – not just a single application – and it’s what HP has been doing for years. According to Richard Holling, director, insurance sector, financial services at HP, "In the 1990's, modernization meant mainly transitioning onto UNIX platforms, but in the last few years, we’ve seen a growing acceptance of Windows technology.”
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HCL Successfully Delivers Legacy Application Portfolio Management to Leading US Insurers

One of India's leading IT Services companies, HCL provides software-led IT, BPO and infrastructure management services. Over 2,000-person years of experience in providing solutions to the insurance industry has led HCL to reduce the cost, risk and time-to-market for new solutions by over 30%, says Andrew Gibson, head of HCL’s North American insurance practice.
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Software Migrations Ltd has the Right FermaT for Successful Migration

Deploying a rather unique combination of in-depth application analysis, documentation and automatic code migration services, SML’s FermaT technology allows financial firms to transform their legacy Assembler applications into flexible, dynamic systems capable of supporting the needs of the business.
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