Online banking is now a mainstream access method for consumers in the U.S.  Many observers are convinced that banks must stop thinking about online banking as a distinct delivery channel and work on integrating it with their other delivery channels in such a way to help differentiate them from their competitors.  This forum provides our industry leaders with the opportunity to discuss the latest trends in online banking and what banks should be doing to provide their highly desirable customers with the best possible online experience.

MICROSOFT LEADERS FORUM - Online Banking: Catering to Your Most Desirable Customers

• David Schehr, Research Director, Gartner, Inc.
• John Macaluso, CTO, Senior Vice President, Strategy and Marketing, Fiserv CBS Worldwide
• Marley Gray, Industry Technology Strategist, Microsoft Corporation
• Michael D. Nicastro, Senior Vice President, Marketing and Product Management, Open Solutions Inc.
• Sotiris Sirmakezis, Deputy General Manager, Piraeus Bank
• Jerry Driscoll, Vice President, Financial Services, Exstream Software