Wellmark Blue Cross and Blue Shield, based in Des Moines, IA, has improved its data collection by implementing Dynamics CRM to replace a manual processes and a mainframe-based CRM system in its call center.

Turquoise, the much-anticipated European equity trading venue established by nine leading European investment banks, is planning to include a real-time market surveillance system when in launches in September. The surveillance system will be constructed with Progress Software and Detica.

Fifth Third Bank will migrate onto a new .NET based corporate actions processing system from software provider XSP that uses .NET and Web services for global and enterprise-wide processing. Fifth Third Bank will be one of the first institutions to migrate onto the new system, called XSP Corporate Actions v5, and the migration should bring the bank added flexibility and scalability in corporate actions processing.

By Don Canning, Microsoft

With the introduction of financial collaboration platforms such as Bloomberg, IT and security professionals are once again forced to strike a delicate balance between providing valuable services, managing risk associated with those services, and ensuring policy compliance.