By Don Canning, Microsoft

Recent data leakage cases have stirred discussions surrounding personal liability and harsh penalties. While there are currently no criminal laws in place for loss of a client’s private data, there is certainly an increase of discussion and movement in this direction in many areas of the world.

By Don Canning, Microsoft

With the introduction of financial collaboration platforms such as Bloomberg, IT and security professionals are once again forced to strike a delicate balance between providing valuable services, managing risk associated with those services, and ensuring policy compliance.

By Don Canning, Microsoft

Software that connects agents with P&C carriers while providing excellent customer service and transparency via straight-through processing will be the new standard deployment over the next five years. Most carriers are struggling with just a couple of service areas, and now must attune to six emerging trends or “ground swells” in commercial lines IT, shaping P&C business models. Whether you work in a P&C company, a commercial lines agency, or if you are developing software, odds are that these six ground swells probably already impact you.