Windows in Financial Services

XBRL, the financial reporting markup language, has sort of slipped from sight in capital markets, although banks across the country are using it to report their results to regulators. (see XBRL: It’s Not Just for Regulators Any More
http://www.windowsfs.com/articles.asp?ID=575) Recently though, XBRL has received some attention where it counts, from Christopher Cox, head of the SEC, [...]

Major regulatory changes put existing businesses in play and open the door for newcomers to overtake established leaders, said Bob Fuller, IT director, IT strategy at Dresdner Kleinwort Wasserstein.
Twenty-five years ago the largest telecoms company in the world was AT&T. When the US courts came through with its divesture ruling, AT&T insisted nothing would change [...]

This is, of course, the time for resolutions about how to become better, wiser, richer, or more loved. I haven’t been much good at applying such resolutions to my own life, so this year I am happy to offer them to others, specifically to folks in the financial services industry.
Automate Fully to Cut Insurance Costs
Partial [...]

2006 looks to be the year that mobility goes Microsoft, whatever the outcome of Blackberry’s patent litigation. A slew of sharp new phones running Windows Mobile 5.0 are hitting the market. Right now the big news is the Palm Treo running Windows with high-speed data access through Verizon, available in the beginning of the new [...]

Back when I was a happily married guy, my wife – Kate Conover of RE/MAX in Saddle River, NJ (an excellent, thoroughly honest, and very successful agent for any of you relocating to the greater New York metropolitan area) – decided she needed a home equity line of credit. At the time, as I recall, [...]

At BAI’s Retail Delivery Conference last year, Microsoft launched its new campaign, experience Banking.
For many of us, the best experience we have in banking is when we get in and out of a branch without anyone saying more than 10 words to us.
But at TowerGroup’s annual conference this spring, I listened as Alan Bauer, direct [...]

My mother just received a cheery letter from Rick, her financial advisor for the last 14 years, telling her what a good job he has been doing and asking that she give him a high score on the company evaluation form that will be arriving in the mail shortly.
Time to turn to a Ouija Board, [...]

Taylor Bodman, a partner at Brown Brothers Harriman with responsibility for the custodian’s Infomediary service, had some advice for firms thinking about how they should approach STP projects.
Build it fast, he said, it will start generating returns and reducing risks immediately, so don’t waste a lot of time planning. Instead of detailed plans he urged [...]

In a recent issue of Windows in Financial Services, we noted that the airline industry has done a great job shifting customers to self-service kiosks, by making the kiosks simple to use and bringing staff out from behind the counter to instruct customers who haven’t used them before.
Two points to the airlines for excellent introduction [...]