Posts Tagged ‘Don Canning’

By Don Canning, Microsoft Product life cycle management has been a strategic business method used in manufacturing since the industrial revolution. This historic technique is now being applied in the insurance industry in the form of product design and development. Analysts contend this emerging technology trend will continue to offer the insurance industry a new more accurate way of bench testing new product designs saving both ... Full story

Don Canning Director of Insurance Worldwide Financial Services Group Microsoft Corp. Let’s go to Microsoft’s Don Canning. Welcome to --our forum Don. How important is strategic IT investment for insurance carriers in this current climate? Maintaining a focus on strategic investments is critically important right now. The natural tendency may be to ... Full story

For insurance companies to best address their business needs, they must be able to transform their complex transactional data into focused, clear, and relevant information. With such information at their disposal, insurers can then monitor business trends, optimize product pricing, identify profitable segments in their portfolios, and maximize profitability while minimizing exposures. While data warehousing projects and Business Intelligence (BI) tools are there to provide ... Full story

Don Canning Director - Insurance, Worldwide Financial Services Group Microsoft Corporation Welcome to our forum Don. What would you say separated the successes from the failures last year? Two factors certainly appeared to separate the successes from failures: one, staying the course on investments related to improving the customer experience; and two, looking at the current state of CRM and... Full story

Recent data leakage cases have stirred discussions surrounding personal liability and harsh penalties. While there are currently no criminal laws in place for loss of a client’s private data, there is certainly an increase of discussion and movement in this direction in many areas of the world. Recent data leakage cases have generated numerous news articles and debates regarding the possibility of personal liability – including ... Full story